SERVICES – OWNERS

Our core business is specialising in residential property management and short-term rentals on the Western Seaboard. Each and every client’s needs are unique and therefore we offer a completely bespoke service to our homeowners. To ensure our homeowners are maximising the potential of their investment property or holiday we create an affordable service package to suit all their needs and ensuring they are not paying for what they do not need. With the company originating in London, United Kingdom we are fully aware of how a first world operation is needed to be done to fulfil all the duties as set out by us with excellence. Our services include but are in no way shape or form restricted to the following just to name a few.

  • Preventative maintenance and condition report, ensuring small problems don’t turn in to big problems
  • Laundry services including ironing, stain remover, collection/delivery within hours
  • Personal consultative check-ins/outs, key hand over whether this be 2 pm in the afternoon or 2 am in the morning will ALWAYS be done by a senior member of staff
  • Up to date Inventory reports
  • Oversee maintenance and providing our compliant specialists in or out of season
  • 24-hour emergency call-out service or after-hours check-in or check-out
  • Listing of the property on over 38 accredited global short let platforms
  • Professional photography
  • All correspondence with potential tenants and all necessary arrangements including security deposits
  • Provide toilet paper, bin bags, shampoos, body lotions, hand sanitizers, body wash, cleaning materials, tea/coffee, sugar, milk.
  • Airport transfers
  • Stock the pantry with your favourite champagne or perhaps breakfast for the kids
  • Attending of AGM`s as a proxy on behalf of the homeowner

The above services are just a taster of what we have to offer and as mentioned the services are not restricted and therefore the requirements of each client vary according to their property so building a service package with the above creates a start to finish in having an investment property and holiday home at your fingertips. It’s like having your cake and eating it whereby you have a visual to your properties calendar and so homeowners can still use their property as and when they would like to and still making it an investment by making a large profit.

For the average investor, the sole purpose is to ensure the property is as profitable as possible and therefore after a 2018 audit of our portfolio having a 66.2% occupancy and 2019 having a 70.8% occupancy we pride ourselves in a published report by booking.com stating our portfolio is the #1 income-generating and #2 occupied portfolio on the Western Seaboard of 162 portfolios for the 2nd consecutive year.

The above creates a start to finish bespoke service which by having a 24-hour call-out service, all contractors on speed dial and a senior member of staff within minutes of every single one of our properties we create a micro-management service maximising the short term rental market following our core values of honesty, integrity and passion for what we do.

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